32 Customer Phrases We Love to Hate & How to Overcome Them
Description
- "You're expensive!"
- "I asked a friend who knows!"
- "This isn't for us..."
Have you heard any of the above phrases? What do they mean? How do you deal with them?
Marketing consultant Themis Sarantaenas presents, in a particularly apt and humorous way, the most common phrases we hear from our customers' mouths.
The book "32 Customer Phrases We Love to Hate & How to Overcome Them" analyzes customer phrases that "short-circuit" us so much and cover many aspects of the dark, money-loving, or simply amusing side of business negotiations, discussions, and transactions. From promises with many undertones ("we'll do a lot of business together...") to indirect threats ("I'll get offers from elsewhere too"), customer phrases never cease to entertain and surprise us.
The author, based on his many years of experience, provides smart business tips, suggesting the best ways to deal with each of these phrases and manage your customers, overcoming difficult situations.
Happy - and smiling - reading!
Συχνές Ερωτήσεις
This is a description for faqs section.
Κατηγορία
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Κατηγορία
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Συχνές ερωτήσεις
Use this text to answer questions in as much detail as possible for your customers.
Didn't find your answer?
Do not hesitate to contact us.
